3 min read
Mauricio Lang | May 29, 2025
When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because after all, the first impression counts. If prospects are happy with the treatment, they receive at...
"The most dangerous type of waste is that which we do not recognize."
Delivering quality customer service involves more than just responding to requests—it requires structure, follow-up, and efficiency. The Service Hub...
You've probably asked yourself: What do companies do to achieve successful results through their platforms?
The ability of people to innovate never ceases to amaze us, companies are continuously developing innovative products. Despite their innovations,...
How can an experience mark our history? Millions of people in their childhood, have invented a world by playing with one or more Barbies, their...
It is common, that in the eagerness to sell, we want to market and sell to customers who are not right for the business. Don't waste your time! In...
Big Data is a term used to describe the growing volume, speed, variety, variability, and complexity of huge blocks of information that also grow...
Formula 1, commonly abbreviated as F1, is the highest level of international single-seater racing. However, it is not only a sport but also a complex...
Perhaps you may wonder how to start a Customer Journey depending on the steps to follow when it comes to developing our strategy.
