10 min read
Do you have a CRM, but still sell through WhatsApp?
"Digital transformation is not about technology; it's about people." – George Westerman
By Role
By Industry
By Target Customer
What We Offer
We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
Marketing & Sales
We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
Pricing & Revenue
We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
Digital Transformation
We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
10 min read
"Digital transformation is not about technology; it's about people." – George Westerman
6 min read
"The only way to do great work is to love what you do." – Steve Jobs
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"The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic." — Peter Drucker
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Throughout my years in consulting, I've seen many financial managers, as I'm sure you do, blame runaway inflation or a volatile market for the...
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Digital Transformation Office—these three words are reshaping the corporate world, and they’re more than just a buzzword for boardrooms and C-level...
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An Operating Model (OM) is the structural framework that defines how an organization creates and delivers value through its processes, people,...
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In today's fast-paced and ever-evolving marketplace, customer loyalty is the cornerstone of long-term business success.
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Digital transformation has often been misunderstood as a purely technological initiative.
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In today's rapidly evolving business landscape, the seamless integration of technological systems has become a cornerstone for achieving operational...
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HubSpot has become one of the most powerful and widely used platforms for businesses looking to improve their customer relationship management (CRM),...