7 min read
What is an Operating Model?
An Operating Model serves as the foundational framework through which an organization operates, dictating how resources, processes, and technology are structured and deployed to achieve business objectives.
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
7 min read
An Operating Model serves as the foundational framework through which an organization operates, dictating how resources, processes, and technology are structured and deployed to achieve business objectives.
5 min read
Today, small businesses need to maximize efficiency and maintain strong relationships with their customers to thrive. This is where a Customer...
16 min read
The Target Operating Model (TOM) is an aspirational representation of how an organization should operate in the future to achieve its strategic...
5 min read
Account-Based Marketing (ABM) is here to stay and has been defined as a revolutionary marketing strategy that aligns the efforts of marketing and...
5 min read
Have you ever wondered what makes certain applications or websites so enjoyable to use?
11 min read
Have your company gone through a previous HubSpot acquisition process? Have you bought it and wondered how many business departments, processes, or...
8 min read
Imagine walking into a high-end store with beautifully arranged products, but no one to guide you and no clear way to find what you need....
6 min read
When it comes to developing pricing strategies, the terms *Pricing* and Revenue Management often come to mind. People tend to confuse them and use...
6 min read
In business management, optimizing resources and controlling expenses are key priorities. One of the most effective methods to achieve these...
6 min read
Are Retail Companies Ready to Transform Customer Experience into Their Main Competitive Advantage? Retail has undergone a significant transformation...