Do you have a CRM, but still sell through WhatsApp?
"Digital transformation is not about technology; it's about people." – George Westerman
CRM
Why your CRM is failing adoption and how to make it work better
"The only way to do great work is to love what you do." – Steve Jobs
Effective integrations: connecting CRM, ERP, and automation systems
In today's rapidly evolving business landscape, the seamless integration of technological systems has become a cornerstone for achieving operational...
Developing functionalities in HubSpot without being a programmer
HubSpot has become one of the most powerful and widely used platforms for businesses looking to improve their customer relationship management (CRM),...
How to successfully implement a Voice of the Customer (VOC) Strategy
In today’s increasingly competitive business environment, the ability to listen to and understand customers has become a critical factor for success.
How to improve customer experience with omnichannel CRM
Customer expectations have evolved significantly.
Benefits of Business Process Management (BPM) | ICX Consulting
Nowadays, companies operate in an environment that is constantly changing and where competition never lets up.
What is Oracle Eloqua?
Every interaction with a customer is an opportunity to strengthen the relationship, build trust, and stand out from the competition.
AI in HubSpot: Automatically answer tickets with chatbots
AI-powered chatbots have transformed customer service management, and HubSpot has made a significant leap forward with the launch of Breeze AI.
Content added to ICX Folder
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
