Improving user experience through interaction design
Did you know that 88% of users don’t return to a website after a bad experience?
Customer Experience
Innovative customer experience solutions for Fintech success
In the financial technology (Fintech) industry, customer experience (CX) has emerged as a cornerstone for competitive advantage and sustainable...
Oracle Customer 360 for a clear and unified customer view
In an increasingly competitive marketplace, understanding your customers is not just an advantage—it’s a necessity.
The future of SEO when searches don't happen on Google
For decades, SEO has been defined by a single premise: showing up on Google. This giant didn’t just organize the internet—it defined it.
The core of the hospitality customer experience
The hospitality industry is defined by a fundamental element: guest satisfaction.
Impact of CRM on the customer experience
How can your company transform the customer experience and ensure long-term success?
After the click: UX challenges that cost millions
Have you ever stopped to think what happens after the user clicks?
Zero-click CX design
What if I told you that the biggest obstacle in your digital experience isn’t the design, nor the speed… but the click itself?
Revolutionizing insurance: the impact of Customer Experience
In the insurance industry, customer experience (CX) has emerged as a cornerstone for achieving sustainable growth and competitive advantage.
Design Thinking & Customer Experience Design
Nowadays, it has become a necessity to understand what are the objectives and problems faced by customers. Based on this, strategic decisions must be...
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