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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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GROWTH INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Costs

How to build a cost model people will actually use?

5 min read

How to build a cost model people will actually use?

For years, I've seen many organizations build cost models with the same energy with which someone puts together a thousand-piece puzzle... without...

When high sales don’t mean high profits: rethinking client value

4 min read

When high sales don’t mean high profits: rethinking client value

A few years ago, in a strategy session with the financial team of a multinational company in the industrial sector, I heard this phrase that I will...

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4 min read

The quality of your model depends on the quality of your drivers

When building a cost model, the main concern is ensuring that the model "balances," meaning that all inputs match the outputs, ensuring nothing is...

Top tips for making your Cost Model a total disaster

6 min read

Top tips for making your Cost Model a total disaster

Throughout my career, I have seen that after months of tremendous effort in creating a cost model and after investing many thousands of dollars and...

What is cost management?

5 min read

What is cost management?

In a world where every penny counts, cost management isn't about finding magic bullets, it's about making prudent and informed decisions.

What are Cost Centers?

6 min read

What are Cost Centers?

In business management, optimizing resources and controlling expenses are key priorities. One of the most effective methods to achieve these...

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5 min read

Characteristics of a B2B eCommerce that will allow me to reduce costs

One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service,...

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2 min read

How to improve my current cost structure in business management

The costs are the expenses incurred for the manufacture of a product or costs to provide a service, the great challenge facing companies is how to...

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4 min read

3 Low-Cost Tips for Increase Sales in Your E-Commerce

Companies go to great lengths to move their business from an analogous similar to a digital economy. Making the decision to implement an eCommerce...

TDABC: The Revolution of ABC Cost Models

4 min read

TDABC: The Revolution of ABC Cost Models

If you’ve read my article titled “Top Tips for Making Your Cost Model a Total Disaster”, you’ll know that one of the factors that can kill a cost...

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