6 min read
Susana Matamoros | May 29, 2025
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how can companies not only survive, but thrive in this challenging environment? The answer lies in the...
With the advent of digitization, companies have more and more channels enabled on the network. Companies in the financial sector, banks, finance...
The internet allows companies to access a worldwide customer base, which means that companies face unprecedented competition. Even niche businesses...
What sets organizations apart that thrive and keep customers satisfied amid intense competition? How is sustained growth and prominence achieved?
Customer Experience (CX) refers to customer experiences with a particular brand. That is, it focuses on the touchpoints that exist before, during and...
Effective contract negotiation is a critical skill in today’s business landscape, influencing everything from revenue growth to long-term...
In the current digital era, data has become the most valuable asset for companies. Its ability to transform sales teams and enhance performance has...
In today's digital age, customer experience is increasingly important. Consumers have more choices and can easily share their experiences online....
Sales strategies are fundamental to the growth and profitability of a company. In a changing environment where digital transformation constantly...
Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the...
