/ICX_Resources/WHO%20WE%20SERVE.png)
Optimize your business processes
This article arises after asking the following questions: Who doesn't like to improve? Who doesn't seek optimization in their daily tasks? Is there...
Business Process
Operational Model for Success in 2024
In the dynamic business landscape of 2024, navigating towards the future poses an imperative challenge for organizations seeking sustainable success....
How to self-manage business processes
Self-management in business processes is not just a passing trend; it is a revolution that is transforming the industry in real-time. In a global...
Process optimization for a successful digital transition
Index: Introduction: Do you recognize optimization as a process? Lean Management and the elimination of MUDAS The importance of efficient processes...
Why SARA Methodology must precede software to avoid failures
In the age of technology, it is common for many companies to feel pressured to adopt the latest trends, however, in this article, we will explore why...
How Value Stream Mapping drives customer experience
A value stream map (VSM) is a powerful tool used in continuous improvement methodologies such as Lean and Six Sigma to visualize and analyze the flow...
Digitalization of Processes: Keys to Optimizing Your Business
Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?
Use case: Challenges in manufacturing industry processes
The manufacturing industry constantly faces challenges in its production processes that can affect efficiency, quality, and profitability.
Use case: Processes in Formula 1
Formula 1, commonly abbreviated as F1, is the highest level of international single-seater racing. However, it is not only a sport but also a complex...
What is Service Blueprint and why use it to improve CX?
Do you want to generate an extraordinary customer experience? Do you want to design a service that satisfies consumers?
Content added to ICX Folder
