How to interpret the client's silences and prevent abandonment
Importance of customer experience design Gathering feedback from satisfaction surveys is important, but have you ever wondered what happens with what...
User Experience
Designing the first 72 hours to maximize activation & value
How many times have you installed an app or started using a service only to abandon it within a few days?
Improving user experience through interaction design
Did you know that 88% of users don’t return to a website after a bad experience?
Keys to a UX that builds customer loyalty and attracts customers
Did you know that 88% of users won’t return to a website after a bad experience?
Failure to focus on UX blocks Digital Transformation
Imagine a company investing millions in cutting-edge technology to enhance its operations.
UX design thinking with a holistic approach
Can design not only change how your brand is perceived, but also transform how your customers interact and connect with it?
After the click: UX challenges that cost millions
Have you ever stopped to think what happens after the user clicks?
Zero-Click Customer Experience Design Guide | ICX
What if I told you that the biggest obstacle in your digital experience isn’t the design, nor the speed… but the click itself?
Creating personalized user experiences with AI
Have you considered whether you are harnessing the full potential of artificial intelligence (AI) to offer personalized experiences to your users?
Top tools every UX designer should know in 2025
What tools will define the user experience in the near future? Is your design team equipped with the most advanced solutions to stay ahead in a...
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