Characteristics of a B2B eCommerce that will allow me to reduce costs
One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service,...
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What We Offer
We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
Marketing & Sales
We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
Pricing & Revenue
We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
Digital Transformation
We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
5 min read
One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service,...
3 min read
The e-Commerce Business to Business (B2B) model as its name says is the process of buying and selling products/services between companies. Based on...
3 min read
The sturdiness of a virtual store is not defined by the design and the way the home page looks. As we have seen throughout my last posts, (insert...
2 min read
The most competitive companies place commercial management as the objective of attracting and retaining the customer, placing this at the center of...
4 min read
Now is the perfect time to consider the B2B strategy for your business.
3 min read
Digital Transformation has forced companies to start making all kinds of innovations, and eCommerce strategies are undoubtedly one of the most in...
5 min read
In the world of e-commerce, customer needs and expectations vary significantly between B2B and B2C segments.
3 min read
The shift to online shopping has not been a gradual one, companies that had not even thought about having an eCommerce or that still saw the idea as...
4 min read
The exchange of supplies between companies is very common, since they provide what is necessary for the generation of products, such as raw materials...
3 min read
The contract with B2B customers is the document that stipulates the conditions under which one party will provide a material good or service to the...