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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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GROWTH INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Detect dynamic bottlenecks via process mining

9 min read

Detect dynamic bottlenecks via process mining

"I say an hour lost at a bottleneck is an hour out of the entire system." – Eliyahu M. Goldratt

Process Mining in Digital Transformation

7 min read

Process Mining in Digital Transformation

"Process mining is the key to unlocking true operational insights in an era where assumptions can derail even the most ambitious strategies." –...

Who should use Appian? From C-level to operational teams

6 min read

Who should use Appian? From C-level to operational equipment

In many organizations, processes flow across teams with distinct objectives: marketing generates opportunities, sales negotiates deals, operations...

The game changer in automating business exceptions

13 min read

The game changer in automating business exceptions

Automating business exceptions starts with recognizing that not every outlier in your operations is a rare bird deserving its own fancy cage.

Appian: The Anti-Operational Chaos

6 min read

Appian: The Anti-Operational Chaos

Operational complexity has become a silent force holding back organizations’ growth potential.

From data to deals: activating intent signals with precision

7 min read

From data to deals: activating intent signals with precision

Most organizations have already realized that the goal isn’t to accumulate leads, but to identify genuine buying intent. However, few have succeeded...

Mapping friction micromoments to reduce churn

12 min read

Mapping friction micromoments to reduce churn

Imagine a customer entering your digital ecosystem with the same expectations as someone stepping into a five-star hotel: seamless flow, immediate...

What is Appian for? Automation case studies

14 min read

What is Appian for? Automation case studies

Organizations need to optimize processes, reduce manual errors, and respond rapidly to market changes through digital transformation initiatives.

Automating process exceptions the trap that drains your profits

10 min read

Automating process exceptions the trap that drains your profits

Imagine sitting in a boardroom, charts flashing across the screen, your CFO nodding approvingly at the latest dashboard. Everything looks efficient...

Run on Autopilot, Stay in Control: Meet Interfacing DBP

4 min read

Run on autopilot, stay in control: meet interfacing DBP

When I talk to a CEO, CFO, or COO, I usually start with the same idea: If technology doesn't accelerate the business, it only adds noise.

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