9 min read
Esteban Cordero | Sep 08, 2025
Imagine a sales manager reviewing their KPI dashboard at the end of a quarter: lead conversion rates are inconsistent, even after sending thousands of promotional emails.
Organizations face a paradox: the need to innovate rapidly while managing legacy systems and fragmented processes.
“Email is a wonderful thing for people whose role in life is to be on top of things. But not for me; my role is to be on the bottom of things. What I...
"Digital transformation is not about technology; it's about people." – George Westerman
"The only way to do great work is to love what you do." – Steve Jobs
"The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic." — Peter Drucker
Throughout my years in consulting, I've seen many financial managers, as I'm sure you do, blame runaway inflation or a volatile market for the...
Digital Transformation Office—these three words are reshaping the corporate world, and they’re more than just a buzzword for boardrooms and C-level...
An Operating Model (OM) is the structural framework that defines how an organization creates and delivers value through its processes, people,...
In today's fast-paced and ever-evolving marketplace, customer loyalty is the cornerstone of long-term business success.
