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Aracely Sáenz

What is Oracle Customer Experience (OCX)?

7 min read

What is Oracle Customer Experience (OCX)?

Customer Experience (CX) has become a key factor for a company’s success today. It is no longer just about offering a quality product or service but about creating an emotional connection with customers that fosters loyalty and satisfaction.

Common challenges in CRM implementation and how to overcome them

6 min read

Common challenges in CRM implementation and how to overcome them

Customer Relationship Management (CRM) is a key tool for modern businesses, encompassing a set of practices, strategies, and technologies aimed at...

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