What is OCX?
Consumer behavior has evolved dramatically in recent years, driven by access to technology and an increasing variety of products and services....
Process Automation
What is Business Process Model and Notation - BPMN?
When it comes to mapping business processes, many find themselves in a dilemma about which methodology to use.
Transforming data into business decisions
In daily life, we are constantly bombarded with information. Hundreds of WhatsApp messages, an inbox full of unread emails, and a constant and...
Why do an onboarding process before implementing a software?
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
How to measure success in CRM implementation
You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.
SaaS: A comprehensive guide to software as a service.
The SaaS (Software as a Service) model has changed the way companies access, use, and manage technological solutions. Instead of relying on costly...
What is Tech Stack? +10 examples from top brands
Companies looking to stay competitive have understood that digital transformation is not just a complement but the core of their operation and...
Systematization and automation: a successful digital transformation
In an environment where technology plays an increasingly significant role, digital transformation has established itself as an essential element for...
No time to lead? Then prepare to fail
Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical...
Digitalization of processes: keys to optimizing your Business
Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?
Content added to ICX Folder
