Benefits of an Aligned TOM in the Digital Age and OTAs in Hospitality
In the hospitality industry, the strategic alignment of a well-thought-out Target Operating Model (TOM) with digital transformation initiatives has...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
6 min read
In the hospitality industry, the strategic alignment of a well-thought-out Target Operating Model (TOM) with digital transformation initiatives has...
12 min read
In the ever-evolving landscape of business, there exists a pivotal concept that has emerged as both a necessity and an opportunity for organizations...
12 min read
Digital transformation has become imperative for institutions striving to remain competitive and relevant in the banking sector since the dawn of the...
5 min read
If we look at some general parameters or indicators regarding implementation projects, we realize that:
6 min read
Have you ever wondered what the secret of the most successful companies in recent years is? We invite you to discover this secret and put it into...
3 min read
In daily life, we are constantly bombarded with information. Hundreds of WhatsApp messages, an inbox full of unread emails, and a constant and...
9 min read
Understanding that any Digital Transformation initiative in an organization, whatever its line of business, is the result of a "new purpose" to be...
3 min read
Index: Introduction: Do you recognize optimization as a process? Lean Management and the elimination of MUDAS The importance of efficient processes...
2 min read
Carrying out the Digital Transformation in a Hotel is a great challenge because it implicates the adoption of new technologies in the different areas...
3 min read
After working more than 14 years in the hospitality industry today I can say that one of the great challenges hotels are facing, is how to exploit...