8 min read
The Future of User Experience (UX): Inclusive Design
Are you innovating to ensure your company’s success in the coming years?
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
8 min read
Are you innovating to ensure your company’s success in the coming years?
6 min read
Customer Experience (CX) has emerged as a pivotal element of business strategy across various industries, and the telecommunications sector is no...
13 min read
Currently, digital transformation is no longer a luxury but a necessity. Companies are heavily investing in digital technologies to optimize...
5 min read
In the previous article titled "TDABC: The Revolution of ABC Models," I explained what time-based costing models are and their advantages over...
6 min read
Web portals are transforming the way companies manage their content and interact with their users. These portals are enabling greater efficiency and...
8 min read
From a young age, we become customers of this industry without even realizing it; we choose our favorite candy, fruit, soda, and fall in love with...
14 min read
Customer experience (CX) in banking refers to the cumulative impact of all interactions a customer has with a bank, spanning from initial awareness...
8 min read
In today's rapidly evolving industrial landscape, digital transformation has emerged as a crucial strategy for manufacturing companies seeking to...
4 min read
If you’ve read my article titled “Top Tips for Making Your Cost Model a Total Disaster”, you’ll know that one of the factors that can kill a cost...
6 min read
Throughout my career, I have seen that after months of tremendous effort in creating a cost model and after investing many thousands of dollars and...