Skip to the main content.
ICX-LOGO-1

 

CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

The Future of User Experience (UX): Inclusive Design

8 min read

The Future of User Experience (UX): Inclusive Design

Are you innovating to ensure your company’s success in the coming years?

Customer Experience in the Telecommunications Industry

6 min read

Customer Experience in the Telecommunications Industry

Customer Experience (CX) has emerged as a pivotal element of business strategy across various industries, and the telecommunications sector is no...

The importance of User Experience in Digital Transformation

13 min read

The importance of User Experience in Digital Transformation

Currently, digital transformation is no longer a luxury but a necessity. Companies are heavily investing in digital technologies to optimize...

Temporal Equations in TDABC Cost Models

5 min read

Temporal Equations in TDABC Cost Models

In the previous article titled "TDABC: The Revolution of ABC Models," I explained what time-based costing models are and their advantages over...

What is Liferay Portal and what is it used for?

6 min read

What is Liferay Portal and what is it used for?

Web portals are transforming the way companies manage their content and interact with their users. These portals are enabling greater efficiency and...

Elevando-la-Experiencia-del-Cliente-en-la-Industria-de-Alimentos-y-Bebidas

8 min read

Elevating the Customer Experience in the Food and Beverage Industry

From a young age, we become customers of this industry without even realizing it; we choose our favorite candy, fruit, soda, and fall in love with...

Experiencia-del-Cliente-en-la-Banca

14 min read

Customer Experience in Banking 

Customer experience (CX) in banking refers to the cumulative impact of all interactions a customer has with a bank, spanning from initial awareness...

Comprehensive plan for Digital Transformation in Discrete Manufacturing

8 min read

Comprehensive Digital Transformation Plan for Discrete Manufacturing

In today's rapidly evolving industrial landscape, digital transformation has emerged as a crucial strategy for manufacturing companies seeking to...

TDABC: The Revolution of ABC Cost Models

4 min read

TDABC: The Revolution of ABC Cost Models

If you’ve read my article titled “Top Tips for Making Your Cost Model a Total Disaster”, you’ll know that one of the factors that can kill a cost...

Top tips for making your Cost Model a total disaster

6 min read

Top tips for making your Cost Model a total disaster

Throughout my career, I have seen that after months of tremendous effort in creating a cost model and after investing many thousands of dollars and...

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?