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What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

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Marketing & Sales

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Pricing & Revenue

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Digital Transformation

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Operational Efficiency 

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GROWTH INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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4 min read

UX: a lever that drives the entire sales cycle

What is UX? User Experience is the design that is in charge of improving the usability of a product, service, or system, that is, its efficiency, effectiveness, and user satisfaction when using that product. Therefore, UX design is in charge of the...

Improve business experience and performance

16 min read

10 key benefits of implementing a TOM and how to measure its success

The Target Operating Model (TOM) is an aspirational representation of how an organization should operate in the future to achieve its strategic...

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3 min read

Buyer Persona in the Retail Industry

As part of a team in the organization, we have to face different challenges our customers present to us: how can we help them with their pain? How...

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3 min read

3 tips for planning your B2B trade strategy

Digital Transformation has forced companies to start making all kinds of innovations, and eCommerce strategies are undoubtedly one of the most in...

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2 min read

Email Templates in Magento

Sending personalized and professional emails is crucial for maintaining a good relationship with customers and fostering brand loyalty.

Main HubSpot CRM features

2 min read

Top HubSpot CRM Features for Business Growth | ICX Consulting

The use of CRM; how these platforms can bring agility, efficiency and control to your processes.

Marketo Engage leader in the Gartner 2020 Quadrant Lead Management

2 min read

Marketo Engage leader in the Gartner 2020 Quadrant Lead Management

In today's world, users do not buy the same way as they did 10 or 15 years ago. Nowadays, the concept of "Customer Experience" is frequently heard,...

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3 min read

5 Marketing Tools that every eCommerce should have

Lately the eCommerce concept has become one of the most resonated within the sales planning of a company. In an abrupt and almost obligatory way,...

Leveraging your CRM data in a Big Data strategy

3 min read

Leveraging your CRM data in a Big Data strategy

Big Data is one of the biggest challenges for companies and one of the top priorities among company managers. This powerful field is no stranger to...

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4 min read

3 Low-Cost Tips for Increase Sales in Your E-Commerce

Companies go to great lengths to move their business from an analogous similar to a digital economy. Making the decision to implement an eCommerce...

Content added to ICX Folder

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