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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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5 min read

Generating successful solutions with Design Thinking

Design Thinking is a concept that, as time goes by, is becoming more and more popular and necessary in business. It is a methodology, as well as a way of thinking, that guides you to create creative and innovative solutions, products and services.

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4 min read

How to prepare your company for the holiday season?

Christmas is the most anticipated time of year for many and the busiest time of year for all businesses, so it is important to prepare your marketing...

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6 min read

The 5 essential steps to optimise checkout in Magento

Checkout is the process in which a customer finalises the purchase process. It starts once you finish adding products to the shopping cart and...

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12 min read

14 marketing tips for Black Friday and Cyber Monday

For years, events like Black Friday and Cyber Monday meant huge crowds of people, endless queues around the block and unbeatable deals. Nowadays,...

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4 min read

Introduction to Design Thinking

Do you know what the world's largest media and entertainment conglomerate, aka Disney, digital accommodation platform Airbnb, management systems...

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2 min read

What is a marketplace and how does it differ from a b2b eCommerce?

The shift to online shopping has not been a gradual one, companies that had not even thought about having an eCommerce or that still saw the idea as...

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3 min read

5 tips to sell on Amazon

Amazon, Inc. is one of the world's largest retailers of e-commerce and cloud computing services at all levels. Their motto is: From A to Z, which...

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4 min read

Inventory loading challenges in eCommerce

Your blog post content herHaving an online shop is no longer an option for retail businesses. COVID-19 accelerated a process that was already...

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3 min read

How does the Value Proposition Canvas impact the customer experience?

Let's first talk about the value proposition, what is that? Simply put, the value proposition of your business is that "something" for which a...

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4 min read

Definitive guide: How to fill in the Value Proposition Canvas?

What is a business without customers? A failed project. Having a competitive advantage gives companies a unique value, which allows them to stand out...

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