8 min read
Sergio Gutierrez | Jan 31, 2023
Many companies are clear about their promise to their customers; some even know why the client wants them since they maintain good communication with them even after the sale. Despite this, it is rare for organizations to have a formal document...
According to Edward de Bono, confusion is a difficulty associated with thinking; this occurs because we try to do too much simultaneously. Bono also...
Coca-Cola is undoubtedly one of the most recognized brands in the world, with a market presence dating back to its beginnings in 1886 when John...
Before knowing how to improve the user experience on web pages, it is important to be clear about the concept of user experience. User experience...
Magento is a robust eCommerce solution that has consolidated itself as one of the industry leaders and is quickly growing in popularity amongst...
A solid value proposition is the cornerstone for standing out and capturing your customers' attention. More than just a statement, a value...
Banks face barriers to growth, like market instabilities that increase their operating costs and decrease their profits. Meanwhile, the quality of...
Does the word delight sound interesting to you? In the customer experience field this word is used to refer to the creation of a positive emotional...
Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the...
You may have heard about the era of social marketing. If you haven't, I invite you to read on and learn how CASIO UK made it part of its marketing...
