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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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3 min read

How to improve UX through Omnichannel?

Before learning about the improvement of the User Experience (UX) through Omnichannel, it is essential to be clear about the concept of omnichannel, which is defined as a comprehensive communication strategy that focuses on serving the customer....

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4 min read

Retail, Christmas Season and Omnichannel Strategy

The end of the year holidays are times that brings with them a big boost in consumption, and as a consequence of this, most retail companies prepare...

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3 min read

Optimizing your website in Magento

Making sure your website is running in an optimized way is of utmost importance for your sales. Loading speed has a direct impact on your customers,...

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3 min read

5 relevant aspects that make up a Customer Journey

Today, organizations are looking for the best channels to communicate with their customers or approach potential customers, establish solid...

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4 min read

How to customize the Magento Admin site (part 1)

Every Magento instance consits of at least two seperate sites: the frontend, which allows customers to navigate, create accounts and purchase goods,...

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2 min read

4 key factors in creating a successful Buyer Persona

Do you think all people buy the same way? Let's see, will a teenager with a summer job have the exact needs of a 30-year-old adult? Will the content...

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5 min read

How to improve the customer experience with the value proposition?

By focusing on the customer experience, companies generate greater loyalty from their buyers, grow their brand presence and, therefore, their...

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3 min read

Improve your profile and get better leads on LinkedIn

LinkedIn is a professional network with over 400 million users. It would help if you learned how to make your profile stand out with such an...

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3 min read

Google Analytics: how and why it is important in UX

Currently, the digital world has captured both people in general and companies. At this time, many people visit websites to purchase products, hire...

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4 min read

How to define the best business indicators?

Achieving success in our organization, being more efficient, actively listening to our customers, and being ahead of the competition are some of the...

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