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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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5 min read

Use Case: Apply DMAIC in the Finance Industry

As in the retail or manufacturing industry, the financial sector does not escape having a high volume of daily transactions. Each transaction is data that will become information for the business that has to be organized by processes for excellent...

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2 min read

Importance of Content Marketing in the Retail Industry

When we talk about content, directing, and sending information to our customers, we have to think that currently, what audiences are interested in is...

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2 min read

Adobe Summit 2022: Highlights

New Adobe Summit, find out what's trending, what's new, what's hot, and what's next for Adobe.

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3 min read

How to organize a Magento 2 repository on GitHub

When creating a Magento 2 instance, there are many folders and files in the installation directory, this guide can help you understand which files...

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3 min read

Essential cybersecurity for your store in Adobe Commerce

Next, we will see some basic measures that can apply to improve the security of our online store. For some of these, you will be able to apply them...

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4 min read

What is User Experience (UX), and what is it for?

User Experience is the different perceptions and responses a person has when using a product, system, or service. There are many people in the world....

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3 min read

What is Content Marketing, and how will it evolve in the next decade?

Content Marketing is currently used to communicate different messages in different circumstances for the benefit of companies or even individuals. It...

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3 min read

Effective contract negotiation

The day-to-day is based on doing business, selling, and closing contracts that help the company's growth and professionally. Negotiating an agreement...

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2 min read

Magento Blogs: A simple way to attract customers

Magento is a powerful and flexible e-commerce platform with a wide variety of SEO tools to ensure that the website ranks high in search engines.

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3 min read

Buyer Persona in the Retail Industry

As part of a team in the organization, we have to face different challenges our customers present to us: how can we help them with their pain? How...

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