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Victor Esquivel | Jun 02, 2025
At this time it is undeniable that one of the industries that has suffered the most is tourism. I would like to highlight the contributions made by two of the most respected tourism entrepreneurs in our country, Mario Mikowski and Daniel Küng, who...
In 2008 Alexander Osterwalder (business scientist and co-founder of Strategyzer) developed a tool to facilitate the analysis and visualization of...
“Failing to Plan is Planning to Fail” -Chinese Proverb The first stage of the DMAIC continuous improvement cycle is to define the problem (“Define”)....
Can a CRM be used in administrative or back-office processes, which are normally ERP's?
In a digitally-driven and ever-changing world, e-commerce has transitioned from being an option to a fundamental part of business success. Do you...
When implementing a new software or tool for the company, we always want it to be done in the most optimal way and to make the most of everything it...
Personalization in Customer Relationship Management (CRM) is a key strategy in the digital era in which we find ourselves to improve the relationship...
Did you know that, according to estimates, on average, a company has only 7 seconds to capture the attention of an online customer before they decide...
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
Making sure your website is running in an optimized way is of utmost importance for your sales. Loading speed has a direct impact on your customers,...
