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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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5 min read

Six dimensions to understand customer experience

It is common to see that companies leave the customer experience in the hands of areas such as marketing and service. However, this is an integral concept that depends on many factors beyond the commercial.

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2 min read

Customer Experience in 2023

In today's digital age, customer experience is increasingly important. Consumers have more choices and can easily share their experiences online....

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4 min read

Suzuki Success Story: Implementation of Inbound Methodology

Through Suzuki's success story, learn how this giant of the automotive manufacturing industry accelerated its growth in sales and traffic to its...

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3 min read

What are soft skills and why are they important?

Indeed, when talking to clients, the technical knowledge acquired or acquired in computer programs, languages, and other areas are essential so that...

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4 min read

Value and implementation of sites, stores and views in Adobe Commerce

Through this blog we will learn how to implement and know the importance of a great feature that Magento gives us, which allows us to have different...

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3 min read

Importance of the data management service today and its implications.

A corporation's processes must involve data, steps, statistics, and architectures. For the company to function correctly, this data must be managed....

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3 min read

Importance of Process Automation in each Industry

In today's industry, there is much competition in a single sector. Therefore, you must have a better service to succeed and even be better than...

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3 min read

How to audit your business SEO?

Have you considered the importance of the performance of your website?

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4 min read

Advantages of marketing data management

First, it is important to know the definition of marketing data before knowing the advantages of marketing data management.

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8 min read

What is a value proposition?

Many companies are clear about their promise to their customers; some even know why the client wants them since they maintain good communication with...

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