3 min read
Bryan Sanabria | Jan 18, 2023
Does the word delight sound interesting to you? In the customer experience field this word is used to refer to the creation of a positive emotional reaction by exceeding customer expectations.
This blog will explain what a BMC is and a step-by-step explanation of how to define a business model with this famous canvas. To learn more about...
The consumer goods industry, also called CPG (Consumer packaged Goods), in 2019 represented 635 billion dollars for the United States. It should be...
Understanding the customer journey is essential for enhancing their experience and optimizing every touchpoint with the company. Without a clear view...
Are you interested in the word delight once you hear it? In the field of customer experience, this word is used to refer to creating a positive...
