The Power of Customer Experience in Retail
Are Retail Companies Ready to Transform Customer Experience into Their Main Competitive Advantage? Retail has undergone a significant transformation...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
6 min read
Are Retail Companies Ready to Transform Customer Experience into Their Main Competitive Advantage? Retail has undergone a significant transformation...
4 min read
Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the...
4 min read
By 2022, according to Insider Intelligence in its global e-commerce forecast, "retail sales will grow 5% year-on-year to more than $27.33 trillion."...
4 min read
The end of the year holidays are times that brings with them a big boost in consumption, and as a consequence of this, most retail companies prepare...
2 min read
When we talk about content, directing, and sending information to our customers, we have to think that currently, what audiences are interested in is...
3 min read
As part of a team in the organization, we have to face different challenges our customers present to us: how can we help them with their pain? How...
3 min read
Within the innovation processes of companies in the Retail Industry, there is a commitment to technology. It is not just a matter of e-commerce but...
3 min read
Digital transformation is something that has been talked about in recent years, it is the adoption of new technologies in the different areas of a...
3 min read
Have you ever shopped at a supermarket, gone to a store looking for pants, or had lunch at a fast-food restaurant? Surely everyone, and if your...
3 min read
The success of a Retail eCommerce can be difficult to achieve because there is a lot of competition, purchasing decisions are based on emotions, and...