Skip to the main content.
ICX-LOGO-1

What We Offer

We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions

Customer Experience

We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.

Marketing & Sales

We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.

Pricing & Revenue

We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.

Digital Transformation

We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.

 

 

Operational Efficiency  

We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.

Customer Experience

chevron-right-1

Marketing & Sales

chevron-right-1

Pricing & Revenue

chevron-right-1

Digital Transformation

chevron-right-1

Operational Efficiency 

chevron-right-1

GROWTH INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

default alt

3 min read

7 Tactics that will Boost your Account-Based Marketing Process

You've probably heard of Inbound Marketing, a non-invasive approach that focuses on attracting the right customers through quality content rather than bombarding the general audience with intrusive advertising like traditional outbound marketing....

default alt

5 min read

The truth behind Buyer Personas

If you have read "The Little Prince" by Antoine de Saint-Exupéry, you will be able to answer the question: Why did the Little Prince leave his...

default alt

7 min read

eCommerce: A Guide to Doing Business Online

The need to implement eCommerce solutions that allow your customers to place orders, inquiries, support, and online payments, is becoming...

Integrating user experience with artificial intelligence

6 min read

Integrating CX/UX with artificial intelligence

Did you know that a neglected Customer Experience (CX) can drive customers away from your brand, even if you offer an excellent product or service?

Content ideas for each stage of the Buyer Journey

4 min read

Content ideas for each stage of the Buyer Journey

Normally, people only show interest in acquiring a product or service when they must satisfy a need and it solves it. In other words, they only pay...

default alt

5 min read

Optimizing the customer experience with HubSpot

Did you know that 86% of consumers would be willing to pay more for an exceptional customer experience?

CRM integration with other business tools

4 min read

CRM integration with other business tools

Customer Relationship Management (CRM) has emerged as a crucial strategy for organizations to build strong connections with their customers. What can...

default alt

4 min read

How to create a follow-up sequence on HubSpot?

Following up with customers often becomes a tedious task, and many companies today suffer from this problem. It affects the performance of the sales...

default alt

3 min read

What is Tech Stack? +10 examples from top brands

Companies looking to stay competitive have understood that digital transformation is not just a complement but the core of their operation and...

default alt

5 min read

Improve Your Customer Journey Map with Six Sigma

Have you ever heard of the concept of continuous improvement? We are talking about a work philosophy focused on a constant questioning of what could...

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?