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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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3 min read

Understanding your buyer persona: the good, the bad and the CEO

Starting your construction of a buyer persona is not an easy task, we are not going to deceive you, but you must always be clear about certain general aspects such as how a great buyer person could look, and its antonym, a negative buyer person...

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3 min read

5 tricks of UX design to improve your website

The website is the most important digital asset that a company has, because it is ours and we have control of what happens with it, other platforms...

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3 min read

What is inbound sales and how is it related to inbound marketing?

The Inbound Marketing methodology has been around since the mid-2000s, when marketing and sales began to be rethought to be less intrusive and more...

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2 min read

What is UX Research and what is its importance?

UX Research is a fundamental part of the UX design process, because it helps us understand the user and the problems or needs they may have. Next, I...

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3 min read

Integration of social networks to eCommerce

The great boom that social networks has reached is incredible, but even more so the integration of social networks with electronic commerce. This has...

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4 min read

Inbound marketing and UX Design fgreat customer experience

Inbound Marketing and UX design must work together to provide our clients with a great experience in our business, that is why today I bring you this...

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4 min read

5 ways to use CRM data for social media marketing

I would like to invite you to test how the integrations between a CRM and a marketing automation platform work, for this, I must first tell you what...

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5 min read

10 tips that improve the user experience of your website

At present, incorporating the UX design to your website is necessary, since this is what generates the interaction with it to be friendly and...

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2 min read

Create an inbound marketing strategy on social media: 4 step guide

Currently, social networks are the best tool for planning and creating sales strategies, since they have a lot of potential for your business. That...

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2 min read

Inbound marketing strategy on social networks: Buyer's Journey

Social media has become a critical medium for key contact with our prospects and potential customers, this contact is formed by actively researching...

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