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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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3 min read

Customer Journey: Build the best customer experience

In today's highly competitive market, people have a wide variety of brands or entities to turn to when they need a product or service. For a company to stand out from the crowd and build a relationship with its clients, it must offer the possibility...

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6 min read

Build a Business Model Canvas Step by Step

Business Model Canvas: What it is and how to create a business model canvas Have you ever felt that it is difficult to communicate and set strategic...

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4 min read

Introduction to the Customer Journey

Imagine that at work you heard mention of a new fashionable restaurant in the mountains, suddenly all your acquaintances talk about that place, the...

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7 min read

Business Model Fundamentals: What do you need to know?

When searching the internet for what a business model is, you have probably come across the following sentence by Alex Osterwalder: "A business model...

 What is it and why is it important?

5 min read

Business model: What is it and why is it important?

Imagine that you are going to build your own house, the one you have dreamed of and for which you have been saving for years, you have everything in...

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2 min read

Types of business models in less than 800 characters

Have you ever heard of business models? This concept is quite old, it was introduced at the beginning of the 20th century. The oldest business model...

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5 min read

Increase sales at your hotel with 5 Disney Secrets

It's no secret that Disney is one of the most famous, profitable, and beloved brands in the world, selling millions of dollars a year. Its movies,...

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5 min read

The 5 commandments for cooperative business that maximizes surpluses

The commercial sector has been hit hard by the economic situation, a consequence of the restrictions implemented in each country, because of the...

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4 min read

7 ways for sales to close more deals with quality content

Believe it or not, closing a sale is an art of business relationships, think about it, the salesperson must know the product, needs to identify the...

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4 min read

The infinity stones of sales behind Disney Store

We all enjoy and admire the great work that Disney does year after year when it comes to continue producing movies and series that truly captivate a...

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