Improving customer loyalty through a superior CX in consumer goods
In today's fast-paced and ever-evolving marketplace, customer loyalty is the cornerstone of long-term business success.
Loyalty
4 Ways CRM supports loyalty strategy
When marketing managers consider how to build direct and lasting relationships with customers, they often think of CRM and loyalty initiatives as...
Types of Customer Loyalty Programs Guide | ICX Consulting
There is no single solution for all types of businesses, ever. For this reason, today that we will talk about loyalty programs, we are going to talk...
How, why, and when to implement a loyalty plan!
Have you ever wondered why some companies have loyal and committed customers while others seem to have a constant turnover of new customers?
Ways to Use Customer Service to Build Loyalty
When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because...
5 good practices in your Loyalty strategy
Customer loyalty programs are at their core, mechanisms used to alter the behavior of specific customers. However, the behaviors that brands want...
What is a loyalty program?
In most stores and businesses, it is much more expensive (up to 5 times more expensive) to get new customers than to sell to customers who already...
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