How, why, and when to implement a loyalty plan!
Have you ever wondered why some companies have loyal and committed customers while others seem to have a constant turnover of new customers?
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
4 min read
Have you ever wondered why some companies have loyal and committed customers while others seem to have a constant turnover of new customers?
3 min read
When marketing managers consider how to build direct and lasting relationships with customers, they often think of CRM and loyalty initiatives as...
3 min read
When retailers focus on customer service, they often consider how they can improve all points of contact and service to drive more sales, because...
5 min read
Customer loyalty programs are at their core, mechanisms used to alter the behavior of specific customers. However, the behaviors that brands want...
2 min read
In most stores and businesses, it is much more expensive (up to 5 times more expensive) to get new customers than to sell to customers who already...
2 min read
There is no single solution for all types of businesses, ever. For this reason, today that we will talk about loyalty programs, we are going to talk...