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As a general concept, customer experience refers to the opinions and/or perceptions a customer has about a brand or company based on one or multiple interactions they have had with it. It encompasses various aspects such as purchases, social media,...
Imagine that your company and your collaborators are at the center of a baseball stadium in the middle of a game. The stadium is filled with...
Have you heard of the term "Account-Based Marketing" before, does it sound familiar or not at all? If your answer is no, what you should know is that...
You decided to open an online store and had your first experiences with this strategy, but do you feel that you have fallen short of the expectation...
A B2B sale is not an overnight process and identifying the most appropriate accounts to guide efforts is only the first step. In addition to...
Businesses face growing pressure to optimize their operations while delivering superior customer experiences.
A CRM, or Customer Relationship Management, is not just a tool or software; it is a strategic approach to managing a company's interactions with its...
One of the most important things to consider when implementing marketing strategies and methodologies is the conversion rate obtained according to...
The exchange of supplies between companies is very common, since they provide what is necessary for the generation of products, such as raw materials...
What's the first thing that comes to mind when you hear the word processes? We all have a basic notion about what processes are since we run...
