Why do an onboarding process before implementing a software?
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
6 min read
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
2 min read
One of the most critical aspects for a company is the management of its customers and how to determine if they are potential customers or not in...
8 min read
"It’s not enough to protect your data; you need to protect your customers’ data too." – Satya Nadella, CEO of Microsoft Cybersecurity in digital...
4 min read
In an environment where technology plays an increasingly significant role, digital transformation has established itself as an essential element for...
3 min read
In today's industry, there is much competition in a single sector. Therefore, you must have a better service to succeed and even be better than...
2 min read
Have you ever heard of data governance? Do you know what it is and how it works? Data governance is a booming topic. Many people are now interested...
4 min read
Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical...
6 min read
You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.
3 min read
Companies looking to stay competitive have understood that digital transformation is not just a complement but the core of their operation and...
3 min read
A corporation's processes must involve data, steps, statistics, and architectures. For the company to function correctly, this data must be managed....