7 min read
Susana Matamoros | Oct 19, 2023
Did you know that 86% of consumers are willing to pay more for an exceptional customer experience (Source: Customer Experience Study, 2020). This simple fact reveals the power of customer relationship management (CRM) to influence business success....
Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical...
In a world dominated by a hunger for novelty and trends, innovation has become something of a Holy Grail for companies and brands. Everyone wants to...
We already know what an ecommerce is, now let's see what functionalities and actions a software must fulfill to be considered an eCommerce.
Did you know that 84% of design projects fail due to a lack of understanding of users' real needs? Design Thinking is a methodology that seeks to...
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be...
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how...
In the digital era in which we live, technology has become the mainstay of many companies and industries, promising innovations and solutions to...
Social Media and sales go hand in hand; all it takes is logging into Facebook or Instagram to see product and service offers. These platforms play a...
Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business...
