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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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3 min read

Benefits of using a CRM in your business: A boost for success

In today's business world, effective customer relationship management is essential for success and sustainable growth. This is where CRM, a technological tool that has revolutionized the way companies interact with their customers, comes into play....

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2 min read

Adobe Commerce: Features that will transform your online store

Do you know what the main features of Adobe Commerce are and what advantages it has over other competitors? In this article, I will show you the...

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3 min read

What is Magento? Discovering e-commerce success

Magento is an e-commerce platform used to create and manage online stores. It works to help you create a unique and engaging online shopping...

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3 min read

What is Adobe Commerce? Boost your e-commerce presence

In a digitally-driven and ever-changing world, e-commerce has transitioned from being an option to a fundamental part of business success. Do you...

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2 min read

How Value Stream Mapping drives customer experience

A value stream map (VSM) is a powerful tool used in continuous improvement methodologies such as Lean and Six Sigma to visualize and analyze the flow...

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6 min read

The Sandwich Evolution: Subway's Customer Experience Innovation

In an increasingly customer-centric world, companies that fail to adapt to this reality run the risk of disappearing. This is the case, for example,...

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2 min read

What you miss when you don't migrate in time

In the world of e-commerce, staying updated with the latest technologies is crucial to provide an exceptional shopping experience and remain...

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2 min read

Customer segmentation: the key to a personalized experience

Customer segmentation is a key strategy for offering personalized and effective customer experiences. The HubSpot platform allows you to implement...

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2 min read

Guide on how to export/import products in Adobe Commerce

Many times it can be inconvenient and time-consuming to manually add a large number of products to a Magento installation.

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6 min read

How to eliminate contact duplication with HubSpot Operations?

Have you ever experienced the chaos of having multiple duplicate records in your database? You know how frustrating and detrimental it can be for...

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