6 min read
Susana Matamoros | Oct 24, 2023
Have you ever wondered how some websites appear in the top results of Google while others get lost on the subsequent pages? Did you know that 75% of Internet users never click beyond the first page of search results? The world of SEO (Search Engine...
Standing out among your competition is what will allow you to sustain your business over the years. In a highly competitive business environment,...
Customer Relationship Management, or CRM, is a strategy and a set of technologies designed to manage and enhance customer relationships. In general,...
We are no longer in an economy of products, we are in an economy of experiences, increasingly accelerated by a digital and technological revolution,...
The Customer Journey is the customer's journey from the first contact with the company until he/she makes the purchase and uses the after-sales...
Customer relationship management (CRM) systems play a crucial role in enabling companies to manage their interactions with both customers and...
Did you know that 86% of consumers are willing to pay more for an exceptional customer experience (Source: Customer Experience Study, 2020). This...
Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical...
In a world dominated by a hunger for novelty and trends, innovation has become something of a Holy Grail for companies and brands. Everyone wants to...
We already know what an ecommerce is, now let's see what functionalities and actions a software must fulfill to be considered an eCommerce.
