15 min read
After the click: UX challenges that cost millions
Yashin Fonseca | Jun 13, 2025
Have you ever stopped to think what happens after the user clicks?
Yashin Fonseca | Jun 13, 2025
How Appian transforms your business
Imagine you run a company where the processes, from approving contracts to handling claims, are like a giant jigsaw puzzle.
Lean AI revolution redefines executive business success
The Lean AI Revolution is sweeping through boardrooms and C-suite offices, transforming how businesses operate and compete. Imagine a world where...
RPA vs. AI automation: the true potential for your business
RPA vs. AI automation is a topic that’s sparking boardroom debates across industries. As a C-level executive or board member, you’re tasked with...
Zero-Click Customer Experience Design Guide | ICX
What if I told you that the biggest obstacle in your digital experience isn’t the design, nor the speed… but the click itself?
Revolutionizing insurance: the impact of Customer Experience
In the insurance industry, customer experience (CX) has emerged as a cornerstone for achieving sustainable growth and competitive advantage.
Benefits of Process Mining and why the competition has an advantage
"Efficiency is doing things right; effectiveness is doing the right things." — Peter Drucker
What is RPA and what is it for?
Imagine repetitive and tedious tasks—those that consume hours of your team’s valuable time—being completed without human intervention and with...
Introduction to Design Thinking
Do you know what the world's largest media and entertainment conglomerate, aka Disney, digital accommodation platform Airbnb, management systems...
4 key factors in creating a successful Buyer Persona
Do you think all people buy the same way? Let's see, will a teenager with a summer job have the exact needs of a 30-year-old adult? Will the content...
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