1 min read
Did you know that you can automate these processes with a CRM?
Imagine you are a small businessman, in this particular case a un CRM would be in your head, you probably already know that Susana prefers products...
6 min read
Por Susana Matamoros | Oct 18, 2023
6 min read
Por Susana Matamoros | Oct 18, 2023
Imagine this, a customer interacts with your company through various channels: website, social media, phone calls and more. Each interaction is a golden opportunity to learn more about that customer, their preferences, purchase history and previous problems. However, without a way to centralize and analyze this scattered information, you risk losing valuable insights and opportunities to foster a stronger relationship.
This is where CRM takes center stage as the disruptive factor. Beyond being just a technological tool, CRM is the driving force that guides the customer relationship management strategy.
Index
Customer Relationship Management (CRM), also known as Customer Relationship Management, has become an indispensable tool in today's business world. This technological system goes beyond simply storing information; it is a platform that centralizes relevant data about customers and their interactions with the company. This facilitates the management and optimization of customer relationships, providing quick and easy access to this information for all teams involved.
Let's discover some of the most important advantages of having a CRM:
1 min read
Imagine you are a small businessman, in this particular case a un CRM would be in your head, you probably already know that Susana prefers products...
Blogging is used to nurture your audience with valuable content, but also to attract people to your website. It is also a fundamental part of Inbound...
A Customer Relationship Management (CRM) system helps companies comprehensively manage customer relationships and customer data, usually guided by 3...