CRM
Does your stack communicate with each other?
It’s very likely that today your company is using more tools than you can name from memory: CRM, ERP, billing, e-commerce, WhatsApp Business,...
ICX Process Maturity Model
ICX Consulting specializes in guiding organizations through digital transformation by leveraging advanced technologies such as artificial...
PCR Methodology
In many meetings with CEOs, CFOs and commercial managers we hear the same phrase, almost copied, even if the country or industry changes:
The hidden bottleneck in interdepartmental processes
"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall." – Stephen...
Legacy processes hindering Digital Transformation
"The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic." – Peter Drucker
Predictive strategies for Black Friday you should have implemented
Every year, the story repeats itself: traffic spikes, frantic ads, deep discounts eating into margins, and the feeling that everything possible has...
Do you have a CRM, but still sell through WhatsApp?
"Digital transformation is not about technology; it's about people." – George Westerman
Why your CRM is failing adoption and how to make it work better
"The only way to do great work is to love what you do." – Steve Jobs
Effective integrations: connecting CRM, ERP, and automation systems
In today's rapidly evolving business landscape, the seamless integration of technological systems has become a cornerstone for achieving operational...
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