Skip to the main content.
ICX-LOGO-1

 

CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

CRM (2)

default alt

6 min read

Hit a home run with HubSpot's Predictive Lead Score

Imagine that your company and your collaborators are at the center of a baseball stadium in the middle of a game. The stadium is filled with...

default alt

5 min read

Why a CRM is essential for the commercial development of your company

You have surely heard the term CRM at some point. Today this tool is used by many companies. It is a philosophy of relationship management with...

default alt

4 min read

Team Collaboration: Integrating CRM into Your Company

In today's business landscape, where adaptability and operational efficiency are crucial, effective team collaboration stands as the cornerstone of...

default alt

5 min read

How to measure success in CRM implementation

You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.

default alt

7 min read

7 Key dimensions when implementing a CRM

A CRM, or Customer Relationship Management, is not just a tool or software; it is a strategic approach to managing a company's interactions with its...

default alt

2 min read

Buyer Persona: The Key to Customer-Centric CRM

Currently, "understanding" customers goes far beyond demographic data. For this reason, buyer personas and other tools that allow for a better...

default alt

7 min read

Why is CRM an essential tool for the future?

Standing out among your competition is what will allow you to sustain your business over the years. In a highly competitive business environment,...

default alt

3 min read

10 Tips before implementing a CRM Platform

Customer Relationship Management, or CRM, is a strategy and a set of technologies designed to manage and enhance customer relationships. In general,...

default alt

8 min read

6 Key processes that a CRM must automate

We are no longer in an economy of products, we are in an economy of experiences, increasingly accelerated by a digital and technological revolution,...

default alt

5 min read

Best Customer Relationship Management Platforms

Customer relationship management (CRM) systems play a crucial role in enabling companies to manage their interactions with both customers and...

Content added to ICX Folder

LOVE WHAT YOU SEE?

Be the first to know when we add new videos, blog posts and more.

ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
 
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts

What's next?

ARE YOU READY?