Why is CRM an essential tool for the future?
Standing out among your competition is what will allow you to sustain your business over the years. In a highly competitive business environment,...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
7 min read
Standing out among your competition is what will allow you to sustain your business over the years. In a highly competitive business environment,...
3 min read
Customer Relationship Management, or CRM, is a strategy and a set of technologies designed to manage and enhance customer relationships. In general,...
8 min read
We are no longer in an economy of products, we are in an economy of experiences, increasingly accelerated by a digital and technological revolution,...
5 min read
Customer relationship management (CRM) systems play a crucial role in enabling companies to manage their interactions with both customers and...
7 min read
Did you know that 86% of consumers are willing to pay more for an exceptional customer experience (Source: Customer Experience Study, 2020). This...
4 min read
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be...
6 min read
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how...
2 min read
Social Media and sales go hand in hand; all it takes is logging into Facebook or Instagram to see product and service offers. These platforms play a...
2 min read
Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business...
2 min read
Como bien se conoce estamos en constante evolución en la era digital, las empresas buscan constantemente formas de mejorar sus relaciones con los...