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6 Key processes that a CRM must automate
We are no longer in an economy of products, we are in an economy of experiences, increasingly accelerated by a digital and technological revolution,...
CRM (2)
CRM Platforms: How to choose the one that best fits your needs
Did you know that 86% of consumers are willing to pay more for an exceptional customer experience (Source: Customer Experience Study, 2020). This...
Best Customer Relationship Management Platforms
Customer relationship management (CRM) systems play a crucial role in enabling companies to manage their interactions with both customers and...
Discover the benefits of CRM (Customer Relationship Management)
In an ever-evolving business world, where customer expectations are higher than ever and competition is fierce, a fundamental question arises: how...
What is Customer Relationship Management (CRM)?
Nowadays, worldwide, companies need to keep their data, customer data, processes, reports, strategies, among many other aspects, in order to be...
How to implement a CRM platform?
Customer relationship management (CRM) is critical for any company looking to ultimately improve sales, customer retention and overall business...
Strategic integration: How social media empowers a CRM
Social Media and sales go hand in hand; all it takes is logging into Facebook or Instagram to see product and service offers. These platforms play a...
Effective Personalization in CRM: Protect Your Customer's Privacy
Personalization in Customer Relationship Management (CRM) is a key strategy in the digital era in which we find ourselves to improve the relationship...
Large-scale personalization: Secrets of successful companies
Have you ever wondered how large companies manage to deliver personalized experiences to their customers, even when there are millions of them? A few...
Did you know that you can automate these processes with a CRM?
Imagine you are a small businessman, in this particular case a un CRM would be in your head, you probably already know that Susana prefers products...
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