Why do an onboarding process before implementing a software?
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
Process Automation (3)
Lead Scoring application guide
One of the most critical aspects for a company is the management of its customers and how to determine if they are potential customers or not in...
Systematization and automation: a successful digital transformation
In an environment where technology plays an increasingly significant role, digital transformation has established itself as an essential element for...
Digitalization of processes: keys to optimizing your Business
Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?
Importance of Process Automation in each Industry
In today's industry, there is much competition in a single sector. Therefore, you must have a better service to succeed and even be better than...
What is Oracle CX Cloud? Complete Guide | ICX Consulting
Consumer behavior has evolved dramatically in recent years, driven by access to technology and an increasing variety of products and services....
What is Data Governance? Enterprise Guide | ICX
Have you ever heard of data governance? Do you know what it is and how it works? Data governance is a booming topic. Many people are now interested...
Transforming data into business decisions
In daily life, we are constantly bombarded with information. Hundreds of WhatsApp messages, an inbox full of unread emails, and a constant and...
No time to lead? Then prepare to fail
Have you ever wondered why some technology projects succeed while others fail along the way? Recent research conducted by the Institute of Electrical...
How to measure success in CRM implementation
You've made the strategic decision to acquire a new CRM system, and now you're facing the exciting challenge of getting it up and running.
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