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Why do an onboarding process before implementing a software?
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM software.
Optimizing your website in Magento
Making sure your website is running in an optimized way is of utmost importance for your sales. Loading speed has a direct impact on your customers,...
The Sandwich Evolution: Subway's Customer Experience Innovation
In an increasingly customer-centric world, companies that fail to adapt to this reality run the risk of disappearing. This is the case, for example,...
Create content for each stage of your customer's buying process
Consumers have changed their buying habits, and in recent years internet access has played a key role in that change. Before, a TV advert could be...
Adobe Commerce: Features that will transform your online store
Do you know what the main features of Adobe Commerce are and what advantages it has over other competitors? In this article, I will show you the...
Buyer Persona: Key to the success of your business strategy
A Inbound Marketing strategy involves a specific set of things such as the channels that you will use to communicate with customers, the content...
How to define the best business indicators?
Achieving success in our organization, being more efficient, actively listening to our customers, and being ahead of the competition are some of the...
What are the main functions of an ecommerce?
We already know what an ecommerce is, now let's see what functionalities and actions a software must fulfill to be considered an eCommerce.
10 tips to Succeed with your Retail eCommerce
The success of a Retail eCommerce can be difficult to achieve because there is a lot of competition, purchasing decisions are based on emotions, and...
The importance of customer experience in competitive differentiation
Today, consumers expect much more than just products and services: they are looking for a unique experience that makes them feel that they are...
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