6 min read
Fernando Solano | Jun 02, 2025
In 2008 Alexander Osterwalder (business scientist and co-founder of Strategyzer) developed a tool to facilitate the analysis and visualization of business models. Since then, the model canvas has obtained great acceptance thanks to its simple...
“Failing to Plan is Planning to Fail” -Chinese Proverb The first stage of the DMAIC continuous improvement cycle is to define the problem (“Define”)....
Can a CRM be used in administrative or back-office processes, which are normally ERP's?
In a digitally-driven and ever-changing world, e-commerce has transitioned from being an option to a fundamental part of business success. Do you...
When implementing a new software or tool for the company, we always want it to be done in the most optimal way and to make the most of everything it...
Personalization in Customer Relationship Management (CRM) is a key strategy in the digital era in which we find ourselves to improve the relationship...
Did you know that, according to estimates, on average, a company has only 7 seconds to capture the attention of an online customer before they decide...
Discover the importance of mapping out and leading an onboarding process before implementing any business automation, customer experience, or CRM...
Making sure your website is running in an optimized way is of utmost importance for your sales. Loading speed has a direct impact on your customers,...
In an increasingly customer-centric world, companies that fail to adapt to this reality run the risk of disappearing. This is the case, for example,...
