How Value Stream Mapping drives customer experience
A value stream map (VSM) is a powerful tool used in continuous improvement methodologies such as Lean and Six Sigma to visualize and analyze the flow...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
2 min read
A value stream map (VSM) is a powerful tool used in continuous improvement methodologies such as Lean and Six Sigma to visualize and analyze the flow...
3 min read
As companies grow and adapt to market demand, they must create strategies that impact the efficiency of business processes and the quality of...