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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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1 min read

How to configure the wishlist in Magento

E-commerce platforms offer the functionality to store lists of products that interest users. Also, this helps improve the customer experience by allowing them to save items for later purchase if they cannot buy, then quickly find them when they...

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4 min read

Benefits of User Experience in Your Company's Ecommerce

Currently, many people prefer not to leave the comfort of their homes and do their shopping for clothing, shoes, accessories, food, technology, among...

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5 min read

Best success stories of companies with UX/UI strategies

You've probably asked yourself: What do companies do to achieve successful results through their platforms?

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4 min read

Benefits of having your corporate blog on HubSpot

Blogging is used to nurture your audience with valuable content, but also to attract people to your website. It is also a fundamental part of Inbound...

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2 min read

What is Service Blueprint and why use it to improve CX?

Do you want to generate an extraordinary customer experience? Do you want to design a service that satisfies consumers?

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Benefits of planning your marketing campaigns in HubSpot

How do you plan your marketing campaigns? Planning starts with defining a seasonal discount, a publication calendar, a brief and creative designs to...

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3 min read

Value stream map: transforming the customer experience

As companies grow and adapt to market demand, they must create strategies that impact the efficiency of business processes and the quality of...

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5 min read

Six dimensions to understand customer experience

It is common to see that companies leave the customer experience in the hands of areas such as marketing and service. However, this is an integral...

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2 min read

Customer Experience in 2023

In today's digital age, customer experience is increasingly important. Consumers have more choices and can easily share their experiences online....

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4 min read

Suzuki Success Story: Implementation of Inbound Methodology

Through Suzuki's success story, learn how this giant of the automotive manufacturing industry accelerated its growth in sales and traffic to its...

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