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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

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7 min read

Disney is killing its customer’s experience

The essence of the Disney experience: Walt Disney, a name synonymous with magic, imagination, and unparalleled customer experience. It all began in a small animation studio in the 1920s and has now become a diversified multinational conglomerate...

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3 min read

Use case: Challenges in manufacturing industry processes

The manufacturing industry constantly faces challenges in its production processes that can affect efficiency, quality, and profitability.

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3 min read

How to measure customer experience? Tools, platforms and metrics

Have you ever considered the impact of customer experience measurement on your business sales?

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2 min read

Step-by-step guide to add a coupon to your store in Adobe Commerce

If you own an online store, you already know how important it is to attract and keep loyal customers. Coupons are a powerful tool for achieving both...

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4 min read

Online personalization and its impact on sales automation

Online personalization has become a popular strategy for companies seeking to enhance the customer experience, increase engagement, and ultimately...

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2 min read

Privacy and security implications of AI data collection

Welcome to 2023, a year full of technological advancements! Artificial intelligence (AI) has been at the forefront of innovation so far this year,...

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3 min read

Creating personalized user experiences with AI

Have you considered whether you are harnessing the full potential of artificial intelligence (AI) to offer personalized experiences to your users?

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5 min read

Step-by-step guide how to create and use Private Apps in HubSpot

Did you know that you can use the HubSpot API to access very specific data in your account in a secure way? You can do this with HubSpot's Private...

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3 min read

The before and after of artificial intelligence in business

Artificial intelligence (AI) has been one of the most impactful technologies in the business world in recent times. It has allowed companies to...

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2 min read

Guide to create CMS Blocks in Adobe Commerce (Magento Commerce)

Do you know that you can add reusable and custom content to different areas and pages of your Magento online store easily and efficiently? The “CMS...

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