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CX INSIGHTS

Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.

Customer Experience (2)

The salvation of the world is in a Coke can

4 min read

The salvation of the world is in a Coke can

Have you ever considered the importance of customer experience and loyalty for the future of your business? It may seem like an exaggeration, but...

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Barbie, an experience that makes history

5 min read

Barbie, an experience that makes history

How can an experience mark our history? Millions of people in their childhood, have invented a world by playing with one or more Barbies, their...

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Customer experience: CX Design and its benefits

2 min read

Customer experience: CX Design and its benefits

As a general concept, customer experience refers to the opinions and/or perceptions a customer has about a brand or company based on one or multiple...

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The Sandwich Evolution: Subway's Customer Experience Innovation

6 min read

The Sandwich Evolution: Subway's Customer Experience Innovation

In an increasingly customer-centric world, companies that fail to adapt to this reality run the risk of disappearing. This is the case, for example,...

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Top 7 UX changes to consider for your platform

4 min read

Top 7 UX changes to consider for your platform

In the current digital world, user experience (UX) design plays a fundamental role in creating successful websites. By focusing on the needs and...

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Optimizing the customer experience with HubSpot

5 min read

Optimizing the customer experience with HubSpot

Did you know that 86% of consumers would be willing to pay more for an exceptional customer experience?

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Disney is killing its customers' experience

7 min read

Disney is killing its customer’s experience

The essence of the Disney experience: Walt Disney, a name synonymous with magic, imagination, and unparalleled customer experience. It all began in a...

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Privacy and security implications of AI data collection

2 min read

Privacy and security implications of AI data collection

Welcome to 2023, a year full of technological advancements! Artificial intelligence (AI) has been at the forefront of innovation so far this year,...

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Creating personalized user experiences with AI

3 min read

Creating personalized user experiences with AI

Have you considered whether you are harnessing the full potential of artificial intelligence (AI) to offer personalized experiences to your users?

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 The before and after of artificial intelligence in business

3 min read

The before and after of artificial intelligence in business

Artificial intelligence (AI) has been one of the most impactful technologies in the business world in recent times. It has allowed companies to...

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