The power of Customer Experience Design
Have you ever had at least one lousy purchase in your life, not because what you buy is not of quality, but because of the experience during the...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
5 min read
Have you ever had at least one lousy purchase in your life, not because what you buy is not of quality, but because of the experience during the...
2 min read
In today's highly competitive market, people have a variety of brands or entities to turn to when they need a product or service. For a company to...
2 min read
Customer Experience (CX) refers to customer experiences with a particular brand. That is, it focuses on the touchpoints that exist before, during and...
6 min read
When we talk about a business, we owe most of our success to our customers, so it is important to retain those who are already yours and win over...
3 min read
In today's highly competitive market, people have a wide variety of brands or entities to turn to when they need a product or service. For a company...
3 min read
As we mentioned in the previous blog of Basic guide: What is Customer Experience, and how can you apply it to your business? New ways and...
5 min read
It is no secret to anyone that, in this new digital era, businesses have been affected in many ways, both negatively and positively in terms of...
5 min read
What is Customer Experience (CX)? What is it for? Customer Experience vs Customer Service Think about the last time you had a really good experience:...
3 min read
You've probably heard about UX (User Experiences) and UI (User Interfaces), nowadays they are very used terms, mainly by companies dedicated to web...