What is a Business Process Manager and what is it for?
Processes are the heart of any organization; they encompass all activities that enable a company to function, from manufacturing and product...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
8 min read
Processes are the heart of any organization; they encompass all activities that enable a company to function, from manufacturing and product...
4 min read
When it comes to mapping business processes, many find themselves in a dilemma about which methodology to use.
6 min read
This article arises after asking the following questions: Who doesn't like to improve? Who doesn't seek optimization in their daily tasks? Is there...
3 min read
In daily life, we are constantly bombarded with information. Hundreds of WhatsApp messages, an inbox full of unread emails, and a constant and...
4 min read
In the dynamic business landscape of 2024, navigating towards the future poses an imperative challenge for organizations seeking sustainable success....
7 min read
Self-management in business processes is not just a passing trend; it is a revolution that is transforming the industry in real-time. In a global...
4 min read
Digital Transformation is not simply a matter of implementing advanced technologies, but rather of restructuring internal processes to align them...
8 min read
In the age of technology, it is common for many companies to feel pressured to adopt the latest trends, however, in this article, we will explore why...
2 min read
In today's competitive landscape, delivering an exceptional customer experience requires more than just understanding customer needs—it demands a...
7 min read
Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?