/ICX_Resources/WHO%20WE%20SERVE.png)
Evolution of the retail industry and its processes
By 2022, according to Insider Intelligence in its global e-commerce forecast, "retail sales will grow 5% year-on-year to more than $27.33 trillion."...
Strategy (3)
Understanding the empathy map
Do you understand what the primary needs your customers seek to satisfy are? What is their objective, and what frustrates them in the process? Do you...
Lead Scoring application guide
One of the most critical aspects for a company is the management of its customers and how to determine if they are potential customers or not in...
What is Data Governance?
Have you ever heard of data governance? Do you know what it is and how it works? Data governance is a booming topic. Many people are now interested...
3 workflows you can implement in your business
Have you heard about workflows and how they can be implemented to grow your business? Automations through HubSpot's workflows will allow you to...
Business Model Canvas: a new way to understand your customers
Business Model Canvas is a strategic tool that assists teams in creating a business model or for those that wish to have a guide that analyzes or...
Optimizing your website in Magento
Making sure your website is running in an optimized way is of utmost importance for your sales. Loading speed has a direct impact on your customers,...
How to improve UX through Omnichannel?
Before learning about the improvement of the User Experience (UX) through Omnichannel, it is essential to be clear about the concept of omnichannel,...
5 relevant aspects that make up a Customer Journey
Today, organizations are looking for the best channels to communicate with their customers or approach potential customers, establish solid...
4 key factors in creating a successful Buyer Persona
Do you think all people buy the same way? Let's see, will a teenager with a summer job have the exact needs of a 30-year-old adult? Will the content...
Content added to ICX Folder
