/ICX_Resources/WHO%20WE%20SERVE.png)
Designing with empathy (Design Thinking)
Do you want to design a product or service that works? If you are thinking of using Design Thinking, you should know that a fundamental element that...
Strategy (5)
Design Thinking: think outside the box
It is easy to say that thinking outside the box allows us to solve complex problems innovatively, but putting it into practice can be a big challenge...
One Buyer Persona to rule them all (CX)
Have you ever wondered how do I win customers over my competitors in addition to incorporating good marketing practices?
Art and science in Design Thinking
Design is an important element for all companies. It is related to aesthetic as well as technical and strategic aspects, since it does not remain...
Design Thinking Tools
Design Thinking is a methodology, a way of thinking and processing ideas to come up with a innovative solution. In the words of Tim Brown - CEO of...
Generating successful solutions with Design Thinking
Design Thinking is a concept that, as time goes by, is becoming more and more popular and necessary in business. It is a methodology, as well as a...
Introduction to Design Thinking
Do you know what the world's largest media and entertainment conglomerate, aka Disney, digital accommodation platform Airbnb, management systems...
How to create a business model canvas: the ultimate guide
This blog will explain what a BMC is and a step-by-step explanation of how to define a business model with this famous canvas. To learn more about...
Customer Journey: service trends and challenges
Customer Journey in services The world of marketing and sales is dynamic, trends and challenges change constantly and unexpectedly, accelerating...
Customer Journey: Build the best customer experience
In today's highly competitive market, people have a wide variety of brands or entities to turn to when they need a product or service. For a company...
Content added to ICX Folder
