Marketing and social media automation in your CRM
Marketing and social media automation within a CRM enables businesses to optimize their strategies, enhance customer interactions, and improve...
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
4 min read
Marketing and social media automation within a CRM enables businesses to optimize their strategies, enhance customer interactions, and improve...
7 min read
Customer service has undergone a radical transformation over the past few decades. What started as exclusively human interactions, conducted via...
7 min read
Has your company ever applied a methodology that certifies the performance of your company's overall conversion through marketing channels,...
8 min read
If 86% of marketers say their ABM strategies acquire more customers than traditional methods, improving customer lifetime value by reporting up to a...
2 min read
What sets organizations apart that thrive and keep customers satisfied amid intense competition? How is sustained growth and prominence achieved?
3 min read
According to a survey by Salesforce, 84% of customers consider the customer experience as important as the products and services offered by a company.
2 min read
Currently, "understanding" customers goes far beyond demographic data. For this reason, buyer personas and other tools that allow for a better...
3 min read
What can keep a customer coming back again and again, even when there are seemingly endless options in the marketplace? How can you secure not just a...
6 min read
Have you ever wondered how some websites appear in the top results of Google while others get lost on the subsequent pages? Did you know that 75% of...
2 min read
Social Media and sales go hand in hand; all it takes is logging into Facebook or Instagram to see product and service offers. These platforms play a...