How to build a cost model people will actually use?
For years, I've seen many organizations build cost models with the same energy with which someone puts together a thousand-piece puzzle... without...
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We drive business growth by improving operational efficiency through process optimization, smart automation, and cost control. Our approach boosts productivity, reduces expenses, and increases profitability with scalable, sustainable solutions
Customer Experience
We design memorable, customer-centered experiences that drive loyalty, enhance support, and optimize every stage of the journey. From maturity frameworks and experience maps to loyalty programs, service design, and feedback analysis, we help brands deeply connect with users and grow sustainably.
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We drive marketing and sales strategies that combine technology, creativity, and analytics to accelerate growth. From value proposition design and AI-driven automation to inbound, ABM, and sales enablement strategies, we help businesses attract, convert, and retain customers effectively and profitably.
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We optimize pricing and revenue through data-driven strategies and integrated planning. From profitability modeling and margin analysis to demand management and sales forecasting, we help maximize financial performance and business competitiveness.
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We accelerate digital transformation by aligning strategy, processes and technology. From operating model definition and intelligent automation to CRM implementation, artificial intelligence and digital channels, we help organizations adapt, scale and lead in changing and competitive environments.
Operational Efficiency
We enhance operational efficiency through process optimization, intelligent automation, and cost control. From cost reduction strategies and process redesign to RPA and value analysis, we help businesses boost productivity, agility, and sustainable profitability.
Customer Experience
Marketing & Sales
Pricing & Revenue
Digital Transformation
Operational Efficiency
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
5 min read
For years, I've seen many organizations build cost models with the same energy with which someone puts together a thousand-piece puzzle... without...
4 min read
A few years ago, in a strategy session with the financial team of a multinational company in the industrial sector, I heard this phrase that I will...
4 min read
When building a cost model, the main concern is ensuring that the model "balances," meaning that all inputs match the outputs, ensuring nothing is...
6 min read
Throughout my career, I have seen that after months of tremendous effort in creating a cost model and after investing many thousands of dollars and...
5 min read
In a world where every penny counts, cost management isn't about finding magic bullets, it's about making prudent and informed decisions.
6 min read
In business management, optimizing resources and controlling expenses are key priorities. One of the most effective methods to achieve these...
5 min read
One of the biggest challenges for any company is how to reduce costs and it is even more difficult to do so without harming customer service,...
2 min read
The costs are the expenses incurred for the manufacture of a product or costs to provide a service, the great challenge facing companies is how to...
4 min read
Companies go to great lengths to move their business from an analogous similar to a digital economy. Making the decision to implement an eCommerce...
4 min read
If you’ve read my article titled “Top Tips for Making Your Cost Model a Total Disaster”, you’ll know that one of the factors that can kill a cost...