2 min read
Aileen Pierce | Jun 20, 2023
A value stream map (VSM) is a powerful tool used in continuous improvement methodologies such as Lean and Six Sigma to visualize and analyze the flow within a system.
Formula 1, commonly abbreviated as F1, is the highest level of international single-seater racing. However, it is not only a sport but also a complex...
According to Edward de Bono, confusion is a difficulty associated with thinking; this occurs because we try to do too much simultaneously. Bono also...
By 2022, according to Insider Intelligence in its global e-commerce forecast, "retail sales will grow 5% year-on-year to more than $27.33 trillion."...
Do you understand what the primary needs your customers seek to satisfy are? What is their objective, and what frustrates them in the process? Do you...
Do you think all people buy the same way? Let's see, will a teenager with a summer job have the exact needs of a 30-year-old adult? Will the content...
A few months ago, near my house, a family decided to start a business and use part of their garage as a bakery. They put up a display case, had their...
Do you want to design a product or service that works? If you are thinking of using Design Thinking, you should know that a fundamental element that...
It is easy to say that thinking outside the box allows us to solve complex problems innovatively, but putting it into practice can be a big challenge...
CX initiatives are often designed under a "one-size-fits-all" approach, rather than focusing on the people and moments that matter most in their...
