SIPOC: How to improve processes in a few steps?
If your goal is to improve a process, the first thing you must do is understand it. To do this, you need to get the information, define the step by...
SIPOC
7 reasons why to use the SIPOC to create your Customer Journey Map
Understanding the customer journey is essential for enhancing their experience and optimizing every touchpoint with the company. Without a clear view...
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