Aileen Pierce

Strategy consultant

5 min read

Business model: What is it and why is it important?

Aileen Pierce | Jun 23, 2021

Imagine that you are going to build your own house, the one you have dreamed of and for which you have been saving for years, you have everything in your mind, but still nothing in writing, would you think of starting the construction without having...

Strategy Business Model

3 min read

Secret Tool for a Better Customer Journey Map: Lean Six Sigma

Aileen Pierce | May 28, 2021

Do you want to give the customer the best experience in the purchase process, but do not know how? The first step is to understand what you are...

Customer Journey Business Process

3 min read

Why apply the customer journey in the Retail industry?

Aileen Pierce | May 28, 2021

Have you ever shopped at a supermarket, gone to a store looking for pants, or had lunch at a fast-food restaurant? Surely everyone, and if your...

Customer Journey Retail

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Growth Through Customer Experience

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Aileen Pierce

Business model: What is it and why is it important?

Secret Tool for a Better Customer Journey Map: Lean Six Sigma

Why apply the customer journey in the Retail industry?

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