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Susana Matamoros

The Sandwich Evolution: Subway's Customer Experience Innovation

6 min read

The Sandwich Evolution: Subway's Customer Experience Innovation

In an increasingly customer-centric world, companies that fail to adapt to this reality run the risk of disappearing. This is the case, for example, with many banks, as demonstrated by the latest survey from 10x Banking, which reveals a significant...

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Digitalization of Processes: Keys to Optimizing Your Business

7 min read

Digitalization of Processes: Keys to Optimizing Your Business

Did you know that Amazon, one of the largest companies in the world, attributes a large part of its success to the digitalization of processes?

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Optimizing the customer experience with HubSpot

5 min read

Optimizing the customer experience with HubSpot

Did you know that 86% of consumers would be willing to pay more for an exceptional customer experience?

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Online personalization and its impact on sales automation

4 min read

Online personalization and its impact on sales automation

Online personalization has become a popular strategy for companies seeking to enhance the customer experience, increase engagement, and ultimately...

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What is marketing automation and what are its benefits?

4 min read

What is marketing automation and what are its benefits?

Automating processes is not a new topic, for years companies have been looking for ways to maximize their resources and marketing departments are no...

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Case study: HubSpot implementation at CASIO UK

3 min read

Case study: HubSpot implementation at CASIO UK

You may have heard about the era of social marketing. If you haven't, I invite you to read on and learn how CASIO UK made it part of its marketing...

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The 8 Pillars of an Inbound Marketing Campaign

1 min read

Infographic: The 8 Pillars of an Inbound Marketing Campaign

Inbound marketing, despite its expansion, is a relatively new methodology. This way of selling without selling is the most effective way to respond...

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Improve your profile and get better leads on LinkedIn

3 min read

Improve your profile and get better leads on LinkedIn

LinkedIn is a professional network with over 400 million users. It would help if you learned how to make your profile stand out with such an...

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account-based experiences with Adobe and Marketo

2 min read

Accelerating account-based experiences with Adobe and Marketo

A B2B sale is not an overnight process and identifying the most appropriate accounts to guide efforts is only the first step. In addition to...

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HubSpot Target Accounts

2 min read

HubSpot target accounts: What are they and what are they for?

Many companies have chosen to implement account-based marketing (ABM). This methodology has given marketing and sales teams the tools to interact and...

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