8 min read
How to successfully implement a Voice of the Customer (VOC) Strategy
In today’s increasingly competitive business environment, the ability to listen to and understand customers has become a critical factor for success.
How to achieve effective RPA integration in complex processes
The integration of Robotic Process Automation (RPA) has become a key tool for companies seeking to optimize their operations and enhance their...
Oracle Customer 360 for a clear and unified customer view
In an increasingly competitive marketplace, understanding your customers is not just an advantage—it’s a necessity.
Intelligent Automation in CRM: accelerating your company's success
In today’s business environment, where the customer is central to every decision, effectively managing relationships has become a critical factor for...
Salesforce Einstein: AI that predicts your sales success
Sales success no longer relies solely on intuition or accumulated experience.
Why does your company need a Business Process Manager?
Imagine a business environment where every process flows seamlessly, with tasks executed accurately, free of bottlenecks or setbacks that impede...
Intelligent automation at HubSpot
Some tools, like HubSpot, make it possible for businesses of all sizes to optimize their workflows, save time, and focus on what truly matters:...
What is RPA and what is it for?
Imagine repetitive and tedious tasks—those that consume hours of your team’s valuable time—being completed without human intervention and with...
Salesforce vs. other CRMs: What makes it different and more powerful?
In today’s business world, Customer Relationship Management (CRM) has become an indispensable tool. CRMs help companies organize, automate, and...
Common challenges in CRM implementation and how to overcome them
Customer Relationship Management (CRM) is a key tool for modern businesses, encompassing a set of practices, strategies, and technologies aimed at...
Content added to ICX Folder
ICX SUBSCRIPTION
Come and be part of the latest specific insights provided by our experts
