How to measure customer experience? Tools, platforms and metrics
Have you ever considered the impact of customer experience measurement on your business sales?
Blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.
3 min read
Have you ever considered the impact of customer experience measurement on your business sales?
3 min read
Have you considered whether you are harnessing the full potential of artificial intelligence (AI) to offer personalized experiences to your users?
4 min read
What can happen if a user enters a website that looks like it was developed in 2000? Chances are that they will quickly leave it and look for another...
4 min read
Currently, many people prefer not to leave the comfort of their homes and do their shopping for clothing, shoes, accessories, food, technology, among...
5 min read
You've probably asked yourself: What do companies do to achieve successful results through their platforms?
4 min read
Before knowing how to improve the user experience on web pages, it is important to be clear about the concept of user experience. User experience...
4 min read
Nowadays, customers are not only those who access a website or application and buy a product but also those who are part of companies that sell the...
4 min read
What is UX? User Experience is the design that is in charge of improving the usability of a product, service, or system, that is, its efficiency,...
3 min read
Before learning about the improvement of the User Experience (UX) through Omnichannel, it is essential to be clear about the concept of omnichannel,...
3 min read
Currently, the digital world has captured both people in general and companies. At this time, many people visit websites to purchase products, hire...